The Ministry of Foreign Affairs categorically rejects the allegation in a television news report against the Consular Affairs Division of the Foreign Ministry.
The Ministry wishes to state that no staff member of the Foreign Ministry has been involved in the alleged practice of exploiting the existing appointment system of the Consular Affairs Division by third parties to authenticate documents.
It is unacceptable that the appointment system, which has been introduced to ensure an effective and efficient service to the public, is being misused by unscrupulous third party elements for undue financial gains.
The Foreign Ministry has requested the law enforcement authorities to investigate into the alleged activities by these third party elements.
Document authentication is a one-day service of the Consular Affairs Division for those who visit the Division with prior appointment. A single document is authenticated in 25 minutes or less from the time it is submitted at the Division's counter and well over a thousand applicants are served every day.
Applicants are strongly advised to submit documents for authentication in person and directly, with prior appointment, to the Consular Affairs Division in Colombo and its Regional Consular offices in Jaffna, Trincomalee, Matara, Kurunegala and Kandy, instead of using third parties to act on their behalf. The public is cautioned about such unauthorized acts and not to fall prey to their tactics.
The Public Diplomacy Division of the Foreign Ministry may be contacted for any clarification.
Ministry of Foreign Affairs,
Colombo
26 May 2023
